New Feature: Automated Email and SMS Notifications
Communication is a critical part of the rental experience. Customers want to know their booking is confirmed, when to pick up, and what to expect. EquipDash now automates all of this with configurable email and SMS notifications.
Booking Confirmation
As soon as a customer completes a booking, they receive an instant confirmation with all the details: equipment reserved, pickup time and location, total cost, and any pre-rental instructions. No more manual confirmation emails.
Reminder Messages
Reduce no-shows by sending automatic reminders 24 hours before the rental starts. These messages include directions to your location, what to bring, and a link to complete any outstanding waivers or paperwork.
Return Reminders and Late Notices
Automated return reminders help customers bring equipment back on time. If a return is late, the system sends a friendly notice with your late fee policy, reducing the awkwardness of manual follow-up.
Customizable Templates
Every notification template can be customized with your branding, tone, and specific instructions. Add your logo, adjust the messaging, and include location-specific details to create a polished, professional experience.
in one place
